Service & Repair
Service and repair that keeps your cooling systems running
C-NET Industrial provides onsite service, in-house repair and preventive maintenance for air conditioners, chillers, heat exchangers and other thermal management equipment. We are the only authorised repair agent for nVent Hoffman's full range of products.
Unplanned downtime costs more than planned service
Reliable operation of electrical equipment and thermal management systems is critical to your business. Unplanned downtime can be costly, disruptive and, in some environments, dangerous.
Our service and repair solutions are designed to keep your systems running efficiently and safely, with minimal interruption, whether we come to you or repair your equipment in our workshop.
Onsite or in-house
Repairs at your location or in our fully equipped facilities, whichever suits the equipment.
Authorised agent
The only authorised repair agent for nVent Hoffman's full range of products.
Since 2004
Established in 2004 and based in Smethwick, West Midlands.
What we offer
Three ways we keep your equipment reliable
Onsite service
Our engineers come to your site with the tools and expertise to diagnose and resolve issues quickly. Ideal for systems that are large, complex or difficult to transport.
✓ Scheduled preventive maintenance to minimise downtime
✓ Fault diagnosis and repair of thermal management products
✓ Calibration and testing for optimal performance
In-house repair
Repair at our fully equipped facilities allows detailed diagnostics, controlled testing and precision work that may not be possible onsite, often at reduced cost.
✓ Component replacement
✓ Precision calibration and performance testing
✓ Quality control to manufacturer specifications
✓ Repairs for specialised or hard-to-find parts
✓ Reporting with recommendations for future maintenance
Preventive maintenance and service contracts
Maintenance programmes and service contracts reduce unplanned downtime and extend equipment lifespan. Contracts are tailored to your needs following a review with you.
✓ Regular inspections
✓ Cleaning and performance checks
✓ Early detection and correction of issues
✓ Lower long-term repair costs
Choosing the right option
Onsite service or in-house repair?
Choose onsite service when…
The equipment is large, complex or difficult to transport, or you want routine maintenance carried out at your location. We restore functionality quickly and can spot potential issues before they escalate.
Choose in-house repair when…
A component or system needs detailed diagnostics, controlled testing or precision repair. Complex and delicate components are handled with the highest level of care in our workshop, with a full report on the work done.
Equipment covered
What we service and repair
Our services cover a wide range of critical cooling and thermal management equipment, with support for all major electrical and thermal management systems.
Air conditioning units
Chillers
Heat exchangers
Cooling and thermal management systems
nVent Hoffman full range
Why C-NET
Why choose C-NET Industrial?
Expert engineers
Extensive technical knowledge across thermal management and electrical equipment.
Flexible solutions
Onsite and in-house options to suit your equipment and your operation.
Safety and efficiency
A commitment to safe, efficient work with minimal disruption to your business.
Broad system support
Support for all major electrical and thermal management systems.
FAQs
Service and repair questions
What equipment do you service and repair?
We service and repair air conditioning units, chillers, heat exchangers and other critical cooling and thermal management systems, and we support all major electrical and thermal management systems. We are the only authorised repair agent for nVent Hoffman's full range of products.
Can you repair equipment at my site?
Yes. Our onsite service team handles maintenance, troubleshooting and repairs at your location, which is ideal for systems that are large, complex or difficult to transport.
When is in-house repair the better choice?
In-house repair suits components or systems that need detailed diagnostics, controlled testing or precision repair. It can also reduce cost and allows repairs to specialised or hard-to-find parts.
Do you offer preventive maintenance or service contracts?
Yes. We offer preventive maintenance programmes and service contracts to reduce unplanned downtime and extend equipment lifespan. Contracts are tailored to your needs based on a review with you.
Are you an authorised nVent Hoffman repair agent?
Yes. C-NET Industrial is the only authorised repair agent for nVent Hoffman's full range of products.
How do I request service or a repair?
Call 0121 544 6808, email info@cnet-industrial.co.uk or use our contact page, and tell us about the equipment and the problem. We are based at Suite 12, Sandwell Development Business Centre, Oldbury Road, Smethwick, West Midlands, B66 1NN.
Talk to our service team
Tell us about your equipment and we will recommend the right service, repair or maintenance plan.
